Make A Referral

Our Acute Mental Hospitals offer a well-designed referral process not only enhances patient outcomes but also optimises resource utilisation within healthcare systems. Whether it’s a private or NHS referral, the journey begins here.

We aim to respond to all referral enquiries within 1 hour of receiving all relevant information, please follow the link below, alternatively please call our referral line which is available 24 Hours a day, 365 days of the year.

Making Referrals: Simplifying the Path to Care

Facilitating referrals is more than just a transactional process; it’s about connecting individuals with the care they need, when they need it. Here’s a step-by-step guide to making referrals smoother and more effective:

• Assessment and Eligibility Determination: Begin by thoroughly assessing the patient’s needs and eligibility criteria for referral. Consider factors such as medical history, symptoms, and the urgency of care required.
• Consultation and Discussion: Engage in open dialogue with the patient to discuss referral options. Educate them about available services, including the benefits and potential risks associated with each choice.
• Documentation and Authorisation: Ensure accurate documentation of the referral request, including relevant medical records and patient information. Obtain necessary authorisations and consents as per regulatory requirements.
• Selection of Referral Provider: Based on the patient’s preferences, clinical requirements, and insurance coverage, select an appropriate referral provider. Consider factors such as specialty expertise, proximity, and availability of appointments.
• Communication and Coordination: Establish clear lines of communication between referring and receiving parties. Share essential information securely and efficiently to facilitate continuity of care.
• Follow-Up and Monitoring: After the referral is initiated, follow up with both the patient and the receiving provider to track progress and address any concerns or barriers encountered along the way.
• Feedback and Evaluation: Collect feedback from patients and providers to continually improve the referral process. Identify areas for enhancement and implement necessary changes to streamline future referrals.