About Us

Who are we

Acute Mental Health

We have partnered with a group of providers of independent mental health hospitals who have been operating these services for over a decade. The group includes leading hospitals such as Southern Hill Hospital and Apple Hill Hospital.

In line with guidance provided by NHS England for Acute Inpatient Mental Health Care in adults and older adults, our group of hospitals has developed an acute mental health care pathway across six strategically located hospitals in England. With access to over 200 beds, we aim to help facilitate timely access to high-quality therapeutic inpatient care, delivering care closer to home and offering the least restrictive settings possible.

Call us 24/7. We can answer for all your questions.

0330 236 8231 or  Contact the Admissions Team

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Sally S.

Head of Operational Flow, Capacity and Commissioning

1 +

Acute Mental Health Beds

5

Partner Hospitals

200

Beds Across Country

28

Days Average Stay Duration

1

Hours Decision Timeframe

Philosophy of Care

Acute Care Pathway

Our 24/7 acute mental health hospitals are dedicated to delivering comprehensive assessment and treatment services. Commissioners and Bed Managers can seek our assistance to help their patients during moments of crisis where their behaviours and actions pose a risk to themselves and others. Upon admission, we work collaboratively with each person to establish a personalised acute pathway focusing on stabilisation and effective discharge. Our services include psychological treatment and therapy, facilitating a safe reintegration into the community, ultimately leading to discharge into community services.
In the first 12-72 hours In the first 12-72 hours
In Week 1 In Week 1
Within 28 Days Within 28 Days
Within 1 month of being admitted Within 1 month of being admitted
Delayed Discharge Delayed Discharge
Admissions Criteria Admissions Criteria

Safety and immediate needs are met, and initial treatment commenced. Discharge address will be confirmed where possible. Initial assessment and care plan will be agreed.

  1. Full MDT meeting will be held to discuss care and treatment.
  2. Any adjustments made will be inclusive of patient involvement.

A full assessment will be completed. A plan for a supportive discharge will be made.

  1. We aim for no longer than 28 days admission for most people.
  2. As part of the pathway, patients will have commenced a clear treatment programme to complete. Individual discharge plans will be regularly updated to ensure a timely, appropriate, and effective discharge.

We understand that every patient is an individual and that the time for assessment and treatment may vary for each person, however if patients are within the acute service for longer than 46 days, we will view this as a ‘delayed discharge’. The hospital will work hard with care coordinators to support a timely discharge.

  1. Mental Health Condition, pre-existing, or new diagnosis
  2. 18 years and over, working age or older adults
  3. May be detained under the Mental Health Act or admission as an informal patient
FAQs

Popular Question

We have answers to common questions people ask
What is Acute Mental Health and what do you do?

Acute Mental Health is a specialist provider of urgent and short-term mental health support. We work with individuals experiencing acute episodes of mental distress, helping stabilise their condition in a safe, therapeutic environment, often as an alternative or bridge to NHS services.

Who do you support?

We support adults and young people facing a range of mental health challenges, including anxiety, depression, psychosis, bipolar disorder, and more. Whether you're seeking help for yourself or referring on behalf of a loved one or client, we're here to listen and support.

Are your services private or NHS funded?
We provide both privately funded and commissioned services. If you’re unsure about the best route for accessing our care, we can guide you through your options and help with next steps.

What qualifications and experience do your team members have?
Our multidisciplinary team includes registered mental health nurses, psychologists, therapists, and support staff – all trained to work with complex needs in high-pressure environments. We prioritise clinical excellence and compassionate care.

How can I get in touch or make a referral?
You can contact us directly via phone, email, or our secure online referral form. We aim to respond promptly and discretely, and we’re happy to answer any questions before a referral is made.

why choose us

Clinical Excellence
Empathy and Expertise in Mental Health

Our acute inpatient mental health teams are committed to providing the highest quality of care. We help support service users with a wide range of mental health conditions in therapeutic and supportive environments.

Our mission is to provide welcoming, fulfilling, and nurturing environments, offering outstanding facilities and services to facilitate a healing journey while reducing patient length of stay.

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Clinical Excellence

We provide thorough and effective assessments that promote the stabilisation of mental health and well-being in the shortest time possible.

Empowering Service Users

We support individuals in taking an active role in planning their care and treatment, promoting their autonomy and well-being.

Learning & Growth

We believe in equality of opportunity, encouraging both patients and staff to learn new skills, grow, and make successful contributions.

Holistic Treatment

Our treatment models embrace the principles of person-centred recovery, emphasising social inclusion, respect, dignity, and robust positive risk management.

Our Treatment Approach

Expertise in Mental Health

At Acute Mental Health group, we hold a strong belief in delivering the highest quality care with a patient-centred approach.

We aim to assist any person within our acute services to understand and treat their condition, using National Institute for Health and Care Excellence (NICE) approved interventions that help recognise and prevent relapse triggers. Our multidisciplinary teams encourage people to engage in all aspects of their recovery fully.

In our acute inpatient mental health services, all treatment is flexible to meet requirements and personal circumstances. Treatment may include:

✅ Medication reviews
✅ Psychological intervention
✅ Management of self-harm and hostility
✅ Psychological therapy interventions, where appropriate
✅ Management of physical health care needs
✅ Formulating problems/diagnosis using a biopsychosocial model
✅ Crisis planning and relapse prevention
✅ Anxiety management
✅ Practical help with basics of dai ly living skills
✅ Problem-solving

For more information or to initiate a referral, please contact us via our 24-hour referral telephone line or secure email account. We are committed to assisting you at every stage.

Contact Admissions Team

We’re here for you 24/7! Our admissions team will reach out promptly to discuss a treatment plan that is right for you.

Contact us